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What Bank Does Cash App Use? Understanding Plaid and Your Bank Link

If you’re new to Cash App and want to link your bank account, you might be wondering about the connection with Plaid and which bank Cash App actually uses. It’s a valid question, especially when dealing with your financial information. This article will clarify the relationship between Cash App, Plaid, and the banking institutions involved, ensuring you understand how to securely link your accounts and manage your money. We’ll also touch upon international money transfer solutions if Cash App’s limitations don’t meet your global needs.

Cash App and Plaid: A Secure Connection Explained

Yes, Cash App does work with Plaid. Plaid acts as a secure intermediary when you link your bank account to Cash App or other financial applications. Think of Plaid as a digital handshake that securely transmits and verifies your banking details without Cash App directly accessing your bank login credentials. This process is crucial for security and user privacy.

Plaid employs sophisticated encryption technologies and multi-factor authentication to safeguard your data. Furthermore, Plaid’s security measures are regularly audited and reviewed by third-party experts, adhering to stringent industry standards to protect customer information. The popularity of Plaid stems from this robust security framework, simplifying the process of connecting financial accounts to various apps while minimizing security risks.

Typically, using Plaid is straightforward. When prompted by an app like Cash App to link your bank, you select your bank from a list, enter your online banking login details, and Plaid handles the secure information exchange automatically. However, linking Cash App with Plaid requires a slightly different approach, which we’ll explain in detail below.

Is Cash App the Right Choice for You?

If you’re considering using Cash App, understanding its benefits and limitations is important. Cash App has gained immense popularity due to its user-friendly interface, versatile features, and generally low-cost structure for domestic transactions within the US. Many standard services on Cash App are even free of charge. However, it’s worth comparing Cash App to other money transfer services available in the US to determine if it perfectly aligns with your specific needs.

Unveiling the Bank Behind Cash App and Plaid: Lincoln Savings Bank

Cash App utilizes Lincoln Savings Bank as its primary banking partner for Plaid connections. This means when you use Plaid to link your bank account to certain Cash App services, the connection is facilitated through Lincoln Savings Bank.

Lincoln Savings Bank is an FDIC-insured institution⁴, which is a critical factor in providing secure and compliant financial services to Cash App users. This partnership allows Cash App to offer a range of financial products and services within a regulated and secure framework. Knowing that Cash App partners with an FDIC-insured bank like Lincoln Savings Bank can provide users with confidence in the platform’s legitimacy and security.

Need to Send Money Internationally? Consider Wise for Global Transfers

While Cash App excels in domestic money transfers, its international capabilities are severely limited. Currently, Cash App only supports payments to users in the UK³. If you need a more versatile solution for sending money both within the US and internationally, especially to a wider range of countries, a Wise Account is a strong alternative.

A Wise Personal Account allows you to hold and manage over 40 currencies, facilitating payments within the US and to over 80 countries. Wise stands out by using the mid-market exchange rate and transparent, low transaction fees⁸ for every transfer. This can result in significant savings compared to traditional banks or other money transfer services, particularly for international transactions.

If you appreciate the convenience of the Cash App Card, Wise also offers the Wise Multi-Currency Card for a small one-time fee⁸. This card allows you to spend in over 150 countries, automatically converting currencies at competitive exchange rates whenever you make a purchase.

Opening a Wise Account is quick and easy, often taking just a few minutes. Explore Wise today to experience a more global and cost-effective approach to money management.

Get a Wise Account today

Step-by-Step Guide: Linking Cash App to Plaid Manually

As mentioned earlier, linking Cash App with Plaid isn’t as automatic as with some other apps. You’ll need to use a manual linking process. Here’s a step-by-step guide based on instructions from Cash App customer service⁵:

  1. Open Cash App: Launch the Cash App application on your mobile device and log in to your account.
  2. Navigate to the Banking Tab: Locate and tap the “Banking” tab within the Cash App interface. This is usually found on the bottom navigation bar.
  3. Find Account and Routing Numbers: Within the Banking tab, you’ll find your Cash App account and routing numbers. Note these down as you’ll need them for the manual linking process.
  4. Manual Linking with Plaid: When prompted by the app or service requiring Plaid verification, choose the manual linking option. You will then be asked to enter your account and routing numbers. Use the Cash App details you obtained in the previous step.

Cash App does caution that manual linking may not always be supported by all services. If you encounter issues, it’s recommended to contact Cash App customer support to explore alternative solutions.

Why Manual Linking for Cash App and Plaid?

You might wonder why Cash App requires a manual linking process with Plaid instead of the typical automatic method. The primary reason is that Cash App accounts don’t function with traditional online banking login credentials like usernames and passwords in the same way as conventional bank accounts.

Plaid’s standard automatic linking process relies on these online login details to verify and connect accounts. Since Cash App operates differently, it won’t appear in Plaid’s automatic search of financial institutions. Therefore, manual linking using your Cash App account and routing numbers becomes necessary to bridge this gap.

Alternative Method: Linking Your Bank Account Without Plaid

If you’re facing difficulties using Plaid to link your bank account to an app, Cash App support suggests an alternative manual method⁶ directly within Cash App itself:

  1. Open Cash App: Log in to your Cash App account.
  2. Tap the “Money” Tab: Locate and tap the “Money” tab within the app.
  3. Select “Cash Out”: Press the “Cash Out” option and choose an amount.
  4. Choose “Standard” Transfer: Select the “Standard” transfer speed option.
  5. Search for “cashapp”: In the bank search field, type “cashapp”.
  6. Select “Add Manually”: Tap the “Add Manually” option.
  7. Enter Routing and Account Numbers: Input your bank account’s routing and account numbers when prompted.

This method allows you to link your bank account directly to Cash App without relying on Plaid for the initial connection.

Security of Plaid with Cash App

A significant advantage of using Plaid is its added layer of security when connecting apps to your financial accounts. Rest assured that Plaid is indeed safe to use with Cash App. It provides an extra level of protection for your sensitive bank account information and financial data. By using Plaid, you’re taking proactive steps to enhance the security of your financial transactions and personal information.

Troubleshooting: Issues with Cash App and Plaid

If you encounter any problems while using Cash App with Plaid, the most effective solution is to reach out to Cash App’s dedicated customer service team. They are equipped to provide personalized assistance and resolve any linking issues you might experience.

The easiest way to get help is through the in-app chat support feature⁷:

  1. Open Cash App: Log in to your Cash App account.
  2. Tap Profile Icon: Tap your profile icon, usually located in the top right corner.
  3. Select “Support”: Choose the “Support” option from the menu.
  4. Start a Chat: Select “Start a Chat” and send a message detailing your issue.

Alternatively, you can contact Cash App support by phone at 1 (800) 969-1940. Phone support is available Monday to Friday, from 9:00 am to 7:00 pm EST.

Cash App also maintains a strong social media presence, offering another avenue for support:

  • Instagram: @CashApp
  • Twitter: @CashApp @CashSupport
  • TikTok: @CashApp
  • Twitch: twitch.tv/CashApp
  • Reddit: u/CashAppAndi
  • Facebook: SquareCash

In Conclusion: Cash App, Plaid, and Your Bank

To summarize, you can definitely use Cash App with Plaid. However, due to Cash App’s unique account structure, you’ll likely need to use the manual linking process rather than automatic linking. While it might sound slightly complicated, it’s actually quite straightforward. Simply locate your Cash App routing and account numbers and use these details when prompted by Plaid. Refer to this guide for step-by-step instructions and don’t hesitate to contact Cash App support if you need further assistance.

Remember, while Cash App is excellent for domestic transfers, for international money transfers beyond the UK, consider Wise as a more versatile and cost-effective solution. Open a Wise Account today and explore its global money transfer capabilities.

Learn more about Wise

Sources:

  1. Cash App
  2. Plaid
  3. Cash App – international payments
  4. Cash App – Lincoln Savings Bank terms of service
  5. Cash App customer service – Cash App link to Plaid
  6. Cash App – Problem linking bank account
  7. Cash App – contact us
  8. Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information. All sources checked on 22 September 2022

Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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