IHG Army Hotels, brought to you by WHAT.EDU.VN, are hotels located on U.S. Army installations designed to provide comfortable accommodations and services to military personnel, their families, and other authorized guests. These hotels combine the trusted brands of InterContinental Hotels Group (IHG) with the unique needs of military travelers, offering a convenient and supportive lodging experience. Exploring the features, amenities, and benefits of IHG Army Hotels will enhance your understanding of their role in supporting the military community, including reward programs, on-post accommodations, and military lodging.
1. What Exactly Are IHG Army Hotels?
IHG Army Hotels are a partnership between InterContinental Hotels Group (IHG) and Lendlease, offering lodging options on U.S. Army bases. These hotels cater to military personnel, their families, and other authorized guests.
IHG Army Hotels are a unique collaboration designed to provide on-post lodging that meets the specific needs of military travelers. To fully understand what IHG Army Hotels are, let’s break down the key elements:
- Partnership: This is a joint venture between InterContinental Hotels Group (IHG), one of the world’s largest hotel companies, and Lendlease, a leading international property and infrastructure group. This partnership brings together IHG’s hospitality expertise and Lendlease’s development and management capabilities.
- Location: IHG Army Hotels are located on U.S. Army installations. This on-post location is a key differentiator, providing convenient access to military facilities, services, and activities.
- Target Audience: These hotels primarily serve military personnel, their families, and other authorized guests. This focus allows IHG Army Hotels to tailor their services and amenities to the unique needs of this demographic.
- Branding: IHG Army Hotels include well-known IHG brands such as Holiday Inn Express, Staybridge Suites, Candlewood Suites, and the IHG Army Hotels Historia Collection. This provides guests with familiar and trusted accommodation options.
- Purpose: The goal of IHG Army Hotels is to create a great on-post stay that caters specifically to military travel, which differs significantly from civilian travel.
In essence, IHG Army Hotels combine the comfort and reliability of established hotel brands with the convenience and specific requirements of on-post lodging for the military community. If you have more questions about military lodging, feel free to ask WHAT.EDU.VN and get answers for free.
2. What Brands Comprise IHG Army Hotels?
IHG Army Hotels include well-known IHG brands such as Holiday Inn Express, Staybridge Suites, Candlewood Suites, and the IHG Army Hotels Historia Collection. Each brand offers distinct amenities and services to cater to different traveler needs.
- Holiday Inn Express: Known for providing a simple, comfortable, and efficient stay, Holiday Inn Express hotels offer complimentary breakfast, free Wi-Fi, and comfortable rooms. These hotels are ideal for short stays and travelers seeking value and convenience.
- Staybridge Suites: Designed for extended stays, Staybridge Suites offer spacious suites with fully equipped kitchens, free laundry facilities, and evening social receptions. These hotels are perfect for military families or personnel on temporary duty assignments.
- Candlewood Suites: Similar to Staybridge Suites, Candlewood Suites also cater to extended-stay travelers, providing comfortable suites with kitchenettes, free laundry facilities, and a relaxed atmosphere. They are a cost-effective option for those needing a home-like environment for longer periods.
- IHG Army Hotels Historia Collection: This unique collection features historic lodging properties on Army installations, offering guests a chance to experience the history and heritage of the military. These hotels provide a distinctive and memorable stay.
Here’s a comparison table:
| Feature | Holiday Inn Express | Staybridge Suites | Candlewood Suites | IHG Army Hotels Historia Collection |
|---|---|---|---|---|
| Target Stay | Short | Extended | Extended | Unique/Historic |
| Room Type | Standard Rooms | Suites with Kitchens | Suites with Kitchenettes | Varies |
| Breakfast | Complimentary | Varies | Varies | Varies |
| Social Events | Limited | Evening Receptions | Limited | Varies |
| Laundry | On-site | Free | Free | Varies |
| Unique Feature | Efficiency | Home-like Amenities | Cost-Effective | Historic Significance |
By offering a range of brands, IHG Army Hotels ensures that guests can find accommodations that suit their specific needs and preferences. Whether you’re looking for a quick overnight stay or a long-term home away from home, IHG Army Hotels have options to accommodate you. If you still have questions about military lodging or related facilities, feel free to ask WHAT.EDU.VN and get answers for free.
3. What Are The Benefits Of Staying At IHG Army Hotels?
Staying at IHG Army Hotels offers numerous benefits, including on-post convenience, familiarity of trusted hotel brands, IHG Rewards points, and compliance with military lodging regulations. These hotels provide a comfortable and supportive environment for military travelers.
Choosing to stay at IHG Army Hotels comes with a range of advantages tailored to the unique needs of military personnel and their families. Here are some key benefits:
- On-Post Convenience: One of the primary benefits is the hotels’ location directly on U.S. Army installations. This provides easy access to military facilities, offices, and other on-post amenities, saving time and reducing travel hassles.
- Familiarity of Trusted Brands: IHG Army Hotels operate under well-known and respected IHG brands like Holiday Inn Express and Staybridge Suites. This familiarity ensures a consistent level of quality and service that guests can rely on.
- IHG Rewards Points: Guests can earn and redeem IHG Rewards points for their stays, providing opportunities for free nights, upgrades, and other perks. This loyalty program adds value to each stay and encourages repeat business.
- Compliance with Military Lodging Regulations: IHG Army Hotels are designed to meet the specific requirements and regulations of military lodging, ensuring that travelers are in compliance with official travel policies.
- Supportive Environment: These hotels cater specifically to military personnel and their families, creating a supportive and understanding environment. This can be particularly beneficial for those who are new to an installation or are experiencing the stresses of military life.
- Amenities Tailored to Military Needs: IHG Army Hotels often offer amenities that are particularly useful for military travelers, such as free breakfast, business centers, and laundry facilities.
- Cost-Effective Options: With a range of brands available, IHG Army Hotels offer options to suit different budgets and preferences, making it easier for military travelers to find affordable lodging.
- Sense of Community: Staying on-post can foster a sense of community among military personnel and their families, providing opportunities to connect with others who share similar experiences.
Overall, the benefits of staying at IHG Army Hotels extend beyond just a comfortable place to sleep. They provide a convenient, supportive, and cost-effective lodging solution designed specifically for the military community. If you still have questions about military lodging or related accommodations, feel free to ask WHAT.EDU.VN and get answers for free.
4. How Can I Make A Reservation At An IHG Army Hotel?
Reservations at IHG Army Hotels can be made online through the IHG Army Hotels website or via phone. When booking, it’s important to confirm on-post access requirements and provide necessary identification and travel documents.
Making a reservation at an IHG Army Hotel is a straightforward process. Here’s a step-by-step guide:
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Online Reservations:
- Visit the IHG Army Hotels website.
- Use the search tool to find hotels at your desired location and dates.
- Select your preferred hotel and room type.
- Review the details of your reservation and any applicable policies.
- Enter your personal and payment information to complete the booking.
- Receive a confirmation email with your reservation details.
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Phone Reservations:
- Call the IHG Army Hotels reservation line at 1-877-711-TEAM (8326).
- Speak with a reservation agent and provide your desired location, dates, and room preferences.
- The agent will assist you in finding available options and completing your booking.
- Confirm your reservation details and provide payment information.
- Receive a confirmation email with your reservation details.
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DTS Booking:
- Through the Defense Travel System (DTS), select the “Government Privatized” tab OR the “Government Safety Compliance Lodging” tab.
- Sort by name, click “modify search” and search “PAL.” This should pull up IHG Army Hotels.
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Important Considerations:
- On-Post Access: Ensure you have the necessary on-post access before making a reservation. Contact the installation you plan to visit for the most up-to-date guidelines.
- Identification and Travel Documents: Be prepared to present your government travel card and identification, official travel orders, government-issued ID, or other Cost Reimbursable Contractor (CRC) identification upon arrival and check-in.
- Official vs. Unofficial Status: Confirm your official or unofficial status upon arrival and check-in.
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Tips for a Smooth Booking:
- Book in advance, especially during peak travel times or special events.
- Review the hotel’s cancellation policies before making your reservation.
- If booking through DTS, double-check that you have selected the correct IHG Army Hotel.
- If you encounter any difficulties, contact the IHG Army Hotels customer service for assistance.
By following these steps and keeping the important considerations in mind, you can easily make a reservation at an IHG Army Hotel and enjoy a comfortable and convenient stay. If you have more questions about military lodging or the process of reservation, feel free to ask WHAT.EDU.VN and get answers for free.
5. Who Is Eligible To Stay At IHG Army Hotels?
IHG Army Hotels are open to military personnel, their family members, and other authorized guests with on-post access. Each installation has specific requirements for acquiring access, so it’s important to verify these before booking.
While IHG Army Hotels aim to provide lodging for a wide range of guests, there are specific eligibility requirements to keep in mind. Here’s a breakdown:
- Military Personnel: Active duty, reserve, and retired military personnel are generally eligible to stay at IHG Army Hotels.
- Family Members: Family members of eligible military personnel are also welcome to stay at these hotels.
- Authorized Guests: Other authorized guests, such as contractors, civilian employees, and visitors, may also be eligible, depending on the specific installation and circumstances.
- On-Post Access: The most important requirement is having on-post access. Each military installation has its own procedures and requirements for granting access to the base. This may involve background checks, security screenings, and the presentation of valid identification.
- Installation-Specific Requirements: It’s essential to check the specific requirements of the installation you plan to visit, as they can vary. Contact the installation’s access control office or visit their website for the most up-to-date guidelines.
- Verification: Upon arrival and check-in, guests may be required to present identification, travel orders, or other documentation to verify their eligibility to stay at the hotel.
To ensure a smooth and hassle-free experience, it’s recommended to:
- Contact the Installation: Before making a reservation, contact the installation you plan to visit to inquire about their specific access requirements.
- Gather Necessary Documents: Have all necessary identification and travel documents readily available upon arrival.
- Book in Advance: IHG Army Hotels can be popular, especially during peak seasons, so it’s advisable to book your stay in advance.
- Review Hotel Policies: Familiarize yourself with the hotel’s policies regarding eligibility, check-in procedures, and other important details.
By understanding and meeting the eligibility requirements, you can ensure a pleasant and stress-free stay at an IHG Army Hotel. If you have further questions about eligibility or any other aspects of military lodging, feel free to ask WHAT.EDU.VN and get answers for free.
6. What COVID-19 Related Changes Should I Expect At IHG Army Hotels?
Due to COVID-19, IHG Army Hotels have implemented several changes, including limited housekeeping services, discontinuation of shuttle services, grab-and-go breakfasts, and temporary closures of pools and fitness centers. Guests should check with the specific hotel for the most current policies.
The COVID-19 pandemic has brought about numerous changes to the hospitality industry, and IHG Army Hotels are no exception. To ensure the safety and well-being of guests and staff, several modifications have been implemented. Here are some key changes to be aware of:
- Limited Housekeeping Services: Housekeeping services are often limited to once per week, and weekend services may not be available. Guests can request fresh linens and towels as needed.
- Discontinued Shuttle Services: Shuttle services have generally been discontinued, except in emergencies. Guests should contact the front desk for transportation options.
- “Grab & Go” Breakfast: In place of traditional breakfast buffets, many IHG Army Hotels now offer a “Grab & Go” breakfast option to comply with social distancing practices. Breakfast hours may be limited.
- Temporary Closures: Amenities such as pools, fitness centers, and business centers may be closed until post restrictions are lifted.
- Weekly Social Cancellations: Weekly social events have been canceled until further notice.
- Water Fountain Restrictions: Water fountains and water dispensers may be disabled.
- Modified Check-In Procedures: Hotels may offer a modified check-in experience with large shields separating staff from guests, and team members wearing face masks. Hand sanitizer stations are typically available throughout the lobby.
- Lending Locker Limitations: Where available, Lending Locker items may be limited to those that can be easily cleaned and disinfected.
- Food Delivery Policies: Food delivery policies may vary by post, but food delivery is generally available where there are local food outlets.
- IHG Rewards Club Extensions: IHG Rewards Club members may have had their program status automatically extended, and points expiry may have been paused.
It’s important to note that these policies may vary depending on the specific hotel and local post restrictions. Before your stay, it’s recommended to:
- Check the Hotel’s Website: Visit the IHG Army Hotel’s website for the most up-to-date information on COVID-19 related policies.
- Contact the Hotel Directly: Call the hotel to confirm the current status of amenities and services.
- Inquire About Local Restrictions: Be aware of any local or post-specific restrictions that may be in place during your stay.
By staying informed and prepared, you can help ensure a safe and comfortable experience at IHG Army Hotels during the COVID-19 pandemic. If you still have more questions about COVID-19 protocols or related procedures, feel free to ask WHAT.EDU.VN and get answers for free.
7. How Does IHG Army Hotels Accommodate Guests With Disabilities?
IHG Army Hotels are committed to providing accessible accommodations and services for guests with disabilities. This includes accessible rooms, public spaces, and assistive devices to ensure a comfortable and inclusive stay.
IHG Army Hotels are dedicated to ensuring that all guests, including those with disabilities, have a comfortable and enjoyable stay. They adhere to the Americans with Disabilities Act (ADA) and strive to provide accessible accommodations and services. Here are some of the ways IHG Army Hotels accommodate guests with disabilities:
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Accessible Rooms: IHG Army Hotels offer a variety of accessible rooms designed to meet the needs of guests with mobility, hearing, or vision impairments. These rooms may include features such as:
- Wider doorways
- Roll-in showers or accessible bathtubs
- Grab bars in bathrooms
- Lowered countertops and sinks
- Visual and audible alarms
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Accessible Public Spaces: Public areas of the hotels are designed to be accessible to guests with disabilities. This includes:
- Accessible entrances and ramps
- Accessible parking spaces
- Accessible restrooms
- Elevators to all floors
- Accessible registration desks
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Assistive Devices and Services: IHG Army Hotels provide a range of assistive devices and services to enhance the experience of guests with disabilities. These may include:
- Visual alarms and notification devices
- TTY/TDD equipment for guests with hearing impairments
- Closed captioning on televisions
- Braille signage
- Service animal accommodations
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Reservation and Booking: When making a reservation, guests with disabilities can request specific accommodations and accessibility features. The hotel will make reasonable efforts to fulfill these requests, subject to availability.
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Staff Training: IHG Army Hotels staff members receive training on how to effectively communicate with and assist guests with disabilities.
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Website Accessibility: IHG Army Hotels strive to ensure that their websites are accessible to individuals with disabilities, including those who use screen readers and other assistive technologies.
To ensure that your needs are met, it’s recommended to:
- Contact the Hotel Directly: When making a reservation, contact the hotel directly to discuss your specific accessibility needs and request any necessary accommodations.
- Book in Advance: Accessible rooms and features can be limited, so it’s advisable to book your stay in advance.
- Confirm Your Reservation: Before your arrival, confirm your reservation and ensure that the hotel is aware of your accessibility requirements.
By taking these steps, you can help ensure a comfortable and inclusive stay at an IHG Army Hotel. If you have further questions about accessibility or any other aspects of military lodging, feel free to ask WHAT.EDU.VN and get answers for free.
8. What Are Some Tips For A Comfortable Stay At IHG Army Hotels?
To ensure a comfortable stay at IHG Army Hotels, plan ahead by confirming on-post access, packing essentials, taking advantage of hotel amenities, and familiarizing yourself with local post regulations. Communication with hotel staff can also enhance your experience.
To make the most of your stay at IHG Army Hotels, here are some practical tips for ensuring a comfortable and enjoyable experience:
- Confirm On-Post Access: Before your trip, confirm that you have the necessary on-post access. Contact the installation you plan to visit for the most up-to-date guidelines and requirements.
- Pack Essentials: Pack essential items such as toiletries, comfortable clothing, and any personal items you may need during your stay.
- Take Advantage of Hotel Amenities: IHG Army Hotels offer a range of amenities, such as free breakfast, Wi-Fi, fitness centers, and laundry facilities. Take advantage of these amenities to enhance your stay.
- Familiarize Yourself with Local Post Regulations: Be aware of any local post regulations or policies that may affect your stay, such as parking restrictions, noise policies, or curfew hours.
- Communicate with Hotel Staff: Don’t hesitate to communicate with hotel staff if you have any questions, concerns, or special requests. They are there to assist you and ensure that your needs are met.
- Plan Ahead: Book your stay in advance, especially during peak travel times or special events. This will help ensure that you get the room and accommodations you desire.
- Join IHG Rewards Club: If you are not already a member, consider joining the IHG Rewards Club to earn points for your stays and enjoy additional benefits, such as free nights and room upgrades.
- Utilize Business Services: If you need to work during your stay, take advantage of the hotel’s business services, such as business centers, printing services, and meeting rooms.
- Explore the Local Area: Take some time to explore the local area and discover nearby attractions, restaurants, and recreational activities.
- Review Hotel Policies: Familiarize yourself with the hotel’s policies regarding check-in/check-out times, cancellation policies, and pet policies, if applicable.
- Be Respectful: Be respectful of other guests and hotel staff. Keep noise levels down, follow hotel rules, and treat others with courtesy and consideration.
By following these tips, you can help ensure a comfortable and enjoyable stay at IHG Army Hotels. If you have more questions about IHG Army Hotels facilities or related services, feel free to ask WHAT.EDU.VN and get answers for free.
9. How Do IHG Army Hotels Support The Military Community?
IHG Army Hotels support the military community by providing comfortable and convenient on-post lodging, supporting military families, offering employment opportunities to veterans, and participating in community events.
IHG Army Hotels play a significant role in supporting the military community through various initiatives and services. Here are some key ways they provide support:
- Convenient On-Post Lodging: By providing comfortable and convenient lodging options directly on U.S. Army installations, IHG Army Hotels make it easier for military personnel and their families to access essential services, facilities, and activities.
- Support for Military Families: IHG Army Hotels recognize the unique challenges faced by military families and offer amenities and services to support them, such as extended-stay suites, free laundry facilities, and family-friendly activities.
- Employment Opportunities for Veterans: IHG Army Hotels actively recruit and hire veterans, providing them with valuable employment opportunities and a chance to continue serving their community.
- Community Involvement: IHG Army Hotels participate in various community events and initiatives, such as sponsoring local sports teams, supporting military charities, and hosting holiday events for military families.
- Discounts and Special Offers: IHG Army Hotels offer discounts and special offers to military personnel and their families, making lodging more affordable and accessible.
- Support for Military Programs: IHG Army Hotels support military programs and initiatives, such as providing lodging for visiting dignitaries, supporting training exercises, and accommodating soldiers attending military schools.
- Partnerships with Military Organizations: IHG Army Hotels partner with military organizations and non-profits to provide support and resources to military personnel and their families.
- Recognition of Military Service: IHG Army Hotels recognize and honor the service of military personnel through various programs and initiatives, such as offering welcome gifts, providing complimentary upgrades, and hosting appreciation events.
- Flexible Policies: IHG Army Hotels strive to be flexible and accommodating to the unique needs of military personnel, such as allowing early check-ins, late check-outs, and accommodating last-minute changes to reservations.
Overall, IHG Army Hotels are committed to supporting the military community by providing comfortable lodging, valuable services, and meaningful opportunities. If you have any other questions about IHG Army Hotels facilities, feel free to ask WHAT.EDU.VN and get answers for free.
10. How Can I Contact IHG Army Hotels For More Information?
For more information about IHG Army Hotels, you can visit their website, call their customer service line, or send an email. These resources can provide details on reservations, policies, and specific hotel amenities.
If you have further questions or need additional information about IHG Army Hotels, there are several ways to get in touch:
- Website: The IHG Army Hotels website is a comprehensive resource for information about the hotels, including locations, amenities, policies, and reservation details.
- Customer Service Line: You can call the IHG Army Hotels customer service line at 1-877-711-TEAM (8326) to speak with a representative who can assist you with your questions or concerns.
- Email: You can send an email to CommentsIHGAH@ihg.com with your inquiries, and a representative will get back to you as soon as possible.
- Social Media: IHG Army Hotels may have a presence on social media platforms such as Facebook, Twitter, and Instagram, where you can find updates, promotions, and answers to frequently asked questions.
- Specific Hotel Contact Information: You can find the contact information for specific IHG Army Hotels on their website or through online search engines. This will allow you to connect directly with the hotel and inquire about their specific amenities, policies, and services.
When contacting IHG Army Hotels, be sure to have the following information ready:
- Your name and contact information
- The location and dates of your desired stay
- Any specific questions or concerns you may have
- Any relevant reservation information, if applicable
By using these contact methods, you can easily get the information you need and ensure a smooth and enjoyable experience with IHG Army Hotels.
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